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MTNL Fined ₹11 Lakh by TRAI for QoS Violations and Non-Compliance
The Telecom Regulatory Authority of India (TRAI) has imposed a financial penalty of ₹11 lakh on MTNL for failing to submit its Performance Monitoring Report for April 2025. The penalty also covers contraventions of the Quality of Service (QoS) standards for wireline, wireless, and broadband services. Specifically, MTNL failed to provide mandatory geospatial coverage maps on its website and missed reporting deadlines for the Delhi LSA. Although MTNL states there is no material impact on operations, this reflects ongoing administrative and regulatory challenges for the state-run entity.
Key Highlights
TRAI imposed a total financial disincentive of ₹11,00,000 on MTNL via an order dated January 23, 2026.
The penalty is for failing to submit the Performance Monitoring Report (PMR) for the Delhi LSA for April 2025.
MTNL was found in violation for not publishing geospatial coverage maps on its website as required by 2024 regulations.
The company reported 100% compliance for Mumbai LSA but failed to actually publish the required information.
MTNL management claims the fine will not have a material impact on the company's financial or operational activities.
💼 Action for Investors
While the financial penalty is relatively small, investors should remain cautious as this highlights persistent operational inefficiencies and regulatory lapses. Monitor the company for further signs of administrative weakness or larger regulatory actions.